We are dedicated to providing innovative and reliable solutions to drive client success. Our experienced team utilizes expertise and integrity to deliver measurable value and foster long-term partnerships. We believe in excellence in everything we do.

Recent Articles

Address

875 Flat Shoals Rd SE, Conyers, GA 30094

Contact

Office Hour

  • Mon-Thu: 10:00AM – 8:00PM
  • Fri-Sat: 9:30AM – 8:00PM
  • Sun: 12:00PM – 5:30PM

Salon Policy

1. Appointments & Scheduling

  • To make sure you get the time and technician you love, we recommend booking in advance.
  • Please arrive 5–10 minutes early. If you are more than 15 minutes late, we may need to shorten the service or help
    you reschedule.
  • Walk-ins are always welcome and will be served as availability allows

2. Deposits, Cancellations & No Shows

  • A deposit may be required for select services and group bookings.
  • Kindly provide 12 hours’ notice or at least 1 hour before to modify or cancel your appointment.
  • Late cancellations or no-shows may result in a forfeited deposit or a $15–$30 fee. After two no-shows, all future
    appointments will require a deposit.

3. Service Guarantee

Gel services carry a 5-day guarantee – Acrylic/Dip services a 7-day guarantee.

  • Free repairs for chipping or lifting within the guarantee window – Repairs must follow the original style.
  • Excludes accidental damage, long extensions, detailed designs, late reports, or services changed elsewhere.

4. Refund Payments & Disputes Policy

  • All services are final and non-refundable; adjustments may be made during the visit or within the guarantee
    period.
  • No refunds for change of mind, late reports, or services performed or altered elsewhere.
    Receiving a service confirms agreement to the final price.
  • Please notify us of any concerns before leaving so we may address them promptly.
  • Chargebacks for completed services will be disputed using documented service records and security footage.

5. Pricing & Nail Art

  • Prices vary by length, shape, complexity, and add-ons; some designs may require extra time or a specialty technician – Final price and timing will be confirmed in advance.
  • Please provide inspiration photos before service – Prices are subject to change without notice.

6. Hygiene, Safety & Health Disclosure

  • We follow all state-mandated sanitation standards, and all tools are sterilized or disposed of after each client.
  • Services may be declined if there are open wounds, fungal infections, or any contagious conditions.
  • Please inform us of any allergies, sensitivities, diabetes, circulation issues, or medical

7. Belongings & Children’s Safety

  • Please secure personal items; the salon is not liable for lost or damaged belongings.
  • Children must be supervised and kept away from tools and service areas for safety.

8. Photography, Security & Right to Refuse

  • Nail designs may be photographed unless you request otherwise.
  • Security cameras ensure guest safety and assist with dispute resolution.
  • Service may be declined for inappropriate behavior, intoxication, unsafe conditions, or repeated policy violations.

9. Gift Cards

  • Gift cards are non-refundable and not redeemable for cash.
  • Lost or stolen cards cannot be replaced – Must be presented at checkout for redemption.

Thank you for choosing The X Nails Spa. We appreciate your trust and look forward to providing you with a luxurious and relaxing experience!

 

    Contact