We are dedicated to providing innovative and reliable solutions to drive client success. Our experienced team utilizes expertise and integrity to deliver measurable value and foster long-term partnerships. We believe in excellence in everything we do.

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Behind the Scenes: A Day in the

Address

875 Flat Shoals Rd SE, Conyers, GA 30094

Contact

Hotline: 770-285-6913
Hotline: 770-285-6913

Office Hour

Mon-Thu: 10:00AM – 8:00PM
Fri-Sat: 9:30AM – 8:00PM
Sun: 12:00PM – 5:30PM

Salon Policy

1. Appointments & Scheduling

To make sure you get the time and technician you love, we recommend booking in advance.
Please arrive 5–10 minutes early. If you are more than 15 minutes late, we may need to shorten the service or help
you reschedule.
Walk-ins are always welcome and will be served as availability allows

2. Deposits, Cancellations & No Shows

A deposit may be required for select services and group bookings.
Kindly provide 12 hours’ notice or at least 1 hour before to modify or cancel your appointment.
Late cancellations or no-shows may result in a forfeited deposit or a $15–$30 fee. After two no-shows, all future
appointments will require a deposit.

3. Service Guarantee

Gel services carry a 5-day guarantee – Acrylic/Dip services a 7-day guarantee.

Free repairs for chipping or lifting within the guarantee window – Repairs must follow the original style.
Excludes accidental damage, long extensions, detailed designs, late reports, or services changed elsewhere.

4. Refund Payments & Disputes Policy

All services are final and non-refundable; adjustments may be made during the visit or within the guarantee
period.
No refunds for change of mind, late reports, or services performed or altered elsewhere.
Receiving a service confirms agreement to the final price.
Please notify us of any concerns before leaving so we may address them promptly.
Chargebacks for completed services will be disputed using documented service records and security footage.

5. Pricing & Nail Art

Prices vary by length, shape, complexity, and add-ons; some designs may require extra time or a specialty technician – Final price and timing will be confirmed in advance.
Please provide inspiration photos before service – Prices are subject to change without notice.

6. Hygiene, Safety & Health Disclosure

We follow all state-mandated sanitation standards, and all tools are sterilized or disposed of after each client.
Services may be declined if there are open wounds, fungal infections, or any contagious conditions.
Please inform us of any allergies, sensitivities, diabetes, circulation issues, or medical

7. Belongings & Children’s Safety

Please secure personal items; the salon is not liable for lost or damaged belongings.
Children must be supervised and kept away from tools and service areas for safety.

8. Photography, Security & Right to Refuse

Nail designs may be photographed unless you request otherwise.
Security cameras ensure guest safety and assist with dispute resolution.
Service may be declined for inappropriate behavior, intoxication, unsafe conditions, or repeated policy violations.

9. Gift Cards

Gift cards are non-refundable and not redeemable for cash.
Lost or stolen cards cannot be replaced – Must be presented at checkout for redemption.

Thank you for choosing The X Nails Spa. We appreciate your trust and look forward to providing you with a luxurious and relaxing experience!

Unlock Exclusive Savings!

Don’t miss out on our limited-time promotion! Enjoy 20% off your first service at thenailxspa when you book today!

Experience artistry and relaxation at thenailxspa, where your beauty and well-being are our top priorities. Join us for a pampering session today!

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